Loading...
Careers 2020-03-05T19:22:56+00:00

CAREERS

We are a fast paced, hard working team focused on meeting our goals. Even as we’ve expanded in recent years, when you work for Wilson Artisan Wines, you are a member of the family.

We’re always looking for talented individuals to join our team. See below for current opportunities or submit your resume for future consideration here.

Wilson Artisan Wineries is an equal opportunity employer.  Applicants for employment will be considered without regard to race, color, religion, creed, gender identity, sexual orientation, national origin, age, disability, veteran status, marital status, genetic information, or any other protected category.

To request a reasonable accommodation, please contact our human resources office at 707-867-1105 or hr@wilsonartisanwines.com

Our Mission:

Wilson Artisan Wineries spans all elements of the wine industry, from growing grapes that showcase terroir, to producing the very finest boutique wines matching and delivering unparalleled levels of customer service in wineries and luxury accommodations.

Our Core Values:

  • Valuing employees at every level of the company
  • Celebrating diversity
  • Focusing on sustainability
  • Providing world-class customer service
  • Giving back to the community
  • Respecting and rewarding hard work, initiative, creativity and a positive attitude

Employee Benefits:

We recognize that benefits are an important part of an employee’s compensation package. With that in mind, Wilson Artisan Wineries is pleased to offer a comprehensive benefits package to eligible employees (full-time, working 30+ hours per week consistently) that includes:

  • Medical
  • Dental
  • Vision
  • Eight paid holidays
  • Vacation and sick pay
  • 401k plan

Part-time employees receive sick pay and are eligible for the 401k plan if they meet the hours/service requirement.

Open Positions

This position is full-time, Tuesday through Saturday.
SUMMARY:
The Wine Club Coordinator will oversee and/or assist with the planning and execution of all Wine Club
activities, related customer service and Wine Club special events. This position is also responsible for
providing the front line guest experience by developing relationships that promote the sale of wine and
increase brand loyalty.
DUTIES AND RESPONSIBILITIES:
The following reflects management’s definition of essential functions for this job but does not restrict
the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this
job at any time due to reasonable accommodation or other reasons.
 Coordinates Wine Club Shipments
o Runs club shipment and coordinates newsletter, handle customer special requests,
coordinate wine transfer to shipper and tasting room, follow up on shipping issues, and
account for all wine returned to inventory
o Update yearly Wine Club shipments projections
 Database management for Wine Club
o Includes daily database use: new customer entry, changes to account information,
updates invalid credit cards and account information, cancellations, and will-call pickups
o Keep Constant Contact database accurate and schedule emails campaign
 Processes daily phone, fax and email orders along with responding to customer inquiries in a
timely manner
 Prepare monthly wine club sign-ups and commission reports
 Update wine collection information on the website to keep pricing and new releases accurate
 Coordinates and oversees all Wine Club events, in conjunction with the DTC Sales Manager
o Work with DTC Sales Manager to coordinate all aspects of the event including
invitations, rentals, caterer, staffing, decorations, etc.
o Attends all Wine Club functions
o Arranges for winemaker and owner participation at Wine Club events
 Develops draft copy for Wine Club email blasts, correspondence, invitations, etc., in conjunction
with DTC Sales Manager
 High-Touch treatment for Wine Club
o Greet Wine Club members in the tasting room when possible, send out welcome note to
all new members, set up and conduct special tastings for VIP members
 Direct sales to Wine Club members
o Coordinate with DTC Sales Manager on telemarketing campaigns
 Other Duties
o Oversees, Reports, and keeps staff informed of the Wine Club Incentive Program
o Supports Tasting Room Staff when needed
o Acts on behalf of the DTC Sales Manager during his/her vacations and/or time off
o Works with DTC Sales Manager and Tasting Room Lead to track and report inventory
Additional duties and responsibilities include the following:
 Communicates in a knowledgeable, professional and gracious manner to all guests who visit
Soda Rock Winery
 ID guests to ensure each is of legal age to consume alcohol
 Shares appropriate information and educates guests about Soda Rock wines, brand history, and
sister wineries.
 Promotes the sale of wine products in the tasting room, pursue sales opportunities and
encourage customers to purchase Soda Rock wines and join the wine club.
 Accurately completes end-of-the-day reports, reconciles daily sales, and posts transactions.
 Demonstrates personal accountability in following all company policies and procedures.
 Maintains physical inventory of merchandise items, and restocking of wine in the Tasting Room.
 Ensures the tasting menu is accurate and up-to-date with inventory.
 Demonstrates initiative and willingness to work events and special projects
 Works closely with the DTC Sales Manager, and Lead Tasting Room Associate
 Business to Business Outreach – by phone and in person.
 Other duties as assigned
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skills, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
 First-hand knowledge, appreciation and passion of wine and wine-related topics with an interest
to further education of these topics.
 Minimum of one year experience in a winery/Tasting Room with similar responsibilities.
 Must have strong verbal and written communication skills with the ability to speak in front of
people.
 Retail sales and customer service experience: ability to present product, up sell & cross sell.
 Interpersonal awareness, relationship management and influencing skills.
 Computer skills: Fully proficient in Microsoft Office Suite and Point-of-Sale applications; Wine
Direct and Nexternal is a plus.
 Database management and data entry experience a plus.
 Must have analytic ability for reporting.
 Available weekends and holidays as required, and extended hours in order to complete the job
 Must be a team player and maintain a positive disposition.
 Ability to stand for extended periods of time.
 Ability to lift 50 lbs.
EDUCATION/EXPERIENCE:
 Minimum of one to three years related experience.
 High School Diploma or AA Degree, or a combination of education and experience.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
 While performing the duties of this job, the employee is regularly exposed to a combination of
tasting room and winery environment. The employee may work outdoors during events.
 The noise level in the work environment is usually moderate. Events may have a higher level of
noise at times.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of the job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
 While performing the duties of this job, the employee is regularly required to coordinate
multiple projects or tasks.
 The employee is regularly required to use hands and fingers to operate a register and pour wine,
hear and speak for the purpose of exchanging information, and taste or smell.
 The employee is frequently required to stand, move, or walk for prolonged periods of time.
 The employee must be able to lift and/or move up to 50 lbs.
 The employee is occasionally required to sit, stoop, kneel, crouch, walk and reach with hands
and arms.
Wilson Artisan Wines is an Equal Opportunity Employer

JOB SUMMARY:
The Tasting Room Sales Associate is responsible for providing the front line guest experience by developing relationships
that promote the sale of wine, wine club membership and develop brand loyalty. Other duties and responsibilities will
be assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
 Ensures that all guests are greeted immediately upon entry to the tasting room and provided with experiences
that will build brand loyalty and generate sales.
 Communicates in a knowledgeable, professional and gracious manner to all guests in the tasting room.
 Maintains the tasting room environment by ensuring that it is inviting and appealing.
 ID’s guests when needed to ensure they are of legal age to consume alcohol.
 Serves samples of wine for guests in both individual and group settings.
 Shares appropriate information and educates guests about the wines, brand history and sister wineries.
 Promotes the sale of wine products in the tasting room, pursues sales opportunities and encourages customers
to buy wines and join the wine club.
 Accurately uses POS registers and other winery systems to transact sales and maintain tasting room inventory.
 Accurately completes end of day reports, reconciles daily sales and posts transactions.
 Demonstrates personal accountability by completing all job duties in a correct and timely manner and by
following all company policies and procedures.
 Performs opening and closing duties.
 Ensures that the tasting room is clean by disposing of trash, wiping counters and tabletops, cleaning glassware,
etc.
 Restock wine and glassware in the tasting room as needed.
 Other duties and responsibilities as assigned.
MINIMUM QUALIFICATIONS:
 Must be at least 21 years of age.
 First-hand knowledge, appreciation and passion for wine.
 Must have excellent verbal and written communication skills with the ability to build positive relationships.
 Retail sales and customer service experience, i.e., the ability to present products, up sell and cross sell.
 Interpersonal awareness, relationship management and influencing skills.
 Computer skills: Proficient with Microsoft Office Suite and point-of-sale applications.
 Database management, social media and data entry experience a plus.
 Available to work weekends, holidays and overtime.
 Presents a professional demeanor and appearance.
 Must be able to work as part of a team and individually.
 Ability to stand for extended periods of time.
 Ability to lift/move/carry 50 pounds on a repetitive basis.
EDUCATION/EXPERIENCE:
 Minimum of one year of experience in the same or similar role in the wine industry required.
 High school diploma or GED required.
 AA/BA and Safe Serving Certificate preferred.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while
performing the essential functions of this job. A reasonable accommodation, if available, may be made to enable an
individual with a disability to perform the essential functions.
While performing the duties of this job, the employee is regularly working in a tasting room environment. Employee may
also occasionally work in an outdoor environment when whether permits and during special events. The noise level in
the work environment is usually low. Events may have higher levels of noise at times.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully
perform the essential functions of this job. A reasonable accommodation, if available, may be made to enable an
individual with a disability to perform the essential functions.
While performing the duties of this job, the employee is regularly required to engage with customers and co-workers.
This requires the ability to effectively communicate and multitask. The employee is regularly required to use hands,
arms and fingers to operate a POS system, standard office equipment, lift/carry/move/open/close and pour wine. The
employee will also perform various housekeeping duties including but not limited to: loading/unloading dishwasher,
polishing glassware, wiping down countertops and disposing of garbage. May also be required to set/clear tables,
dispose of trash and tidy up the restroom. Must be able to list, hear and speak in order to exchange information and
see, taste and smell. The employee is required to stand, move and walk for prolonged periods of time. The employee
must be able to lift/move/carry 50 pounds on a repetitive basis. The employee may occasionally be required to sit,
stoop, kneel, climb and crouch.
While every effort has been made to ensure the accuracy of this job description, not every situation that might arise
may be covered here. As such, this job description may be amended at any time and the duties and/or responsibilities
may change.
Wilson Artisan Wineries is an equal opportunity employer.